Appropriate Use Policy

VPS House Technology Group LLC’s Appropriate Use Policy

VPS House AUP

Illegal Use

VPS House Technology Group LLC (“VPS House”) services may not be used for illegal purposes, or in support of illegal activities. VPS House reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Threats

Use of the service provided by VPS House to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

Harassment

Use of the services of VPS House to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Forgery and Impersonation

Adding, removing, or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. Use of the VPS House service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes” and “chain letters” is prohibited.

Fraudulent Activity

Use of VPS House service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes” and “chain letters.

Network Disruptions, Unauthorized Access, and Malicious Software

Use of the VPS House service for any activity which affects the ability of other people or systems to use VPS House Services or the Internet is prohibited. This includes “Denial of Service” (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member’s responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inacceptable actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inacceptable manner. Unauthorized entry and/or use of another company and/or individual’s computer system will result in immediate account termination. VPS House will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Use of the VPS House service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of VPS House or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending VPS House account is subject to immediate termination.

Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Unauthorized Access

Use of the VPS House service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of VPS House or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending VPS House account is subject to immediate termination.

Copyright or Trademark Infringement

The use of services provided by VPS House to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

Unsolicited Commercial E-mail / Unsolicited Bulk E-mail (SPAM)

Use of the services of VPS House to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type may result in the immediate termination of the offending customer’s account without warning or reimbursement.

Legitimate uses of bulk email in a manner consistent with United States law may be permitted at the sole discretion of VPS House’s abuse resolution policy is to serve all abuse complaints via our ticket system at https://billing.vpshouse.pro/submitticket.php and assure that they are handled professionally. Accounts generating complaints from recognized blacklist databases will incur a one-time administrative fee of per complaint and are expected to resolve these issues themselves. In the event of a Spamhaus or Outblaze blacklist listing, an additional administrative fee will be issued along with immediate termination. Should a contract be involved, the client must immediately pay the remainder of the balance owed between the current date and the end of the term per the original agreement.

E-mail / News Bombing

Malicious intent to impede another person’s use of electronic mail services or news will result in the immediate termination of the offending VPS House account.

E-mail / Message Forging

Forging any message header, in part or whole, of any electronic transmission, originating or passing through the VPS House service is in violation of this AUP.

Usenet Spaming

VPS House has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

Unsolicited E-mail and E-mail Misuse

Use of the services of VPS House to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type may result in the immediate termination of the offending customer’s account without warning or reimbursement.

Legitimate uses of bulk email in a manner consistent with United States law may be permitted at the sole discretion of VPS House. VPS House’s abuse resolution policy is to serve all abuse complaints via our ticket system at https://billing.vpshouse.pro/submitticket.php and assure that they are handled professionally. Accounts generating complaints from recognized blacklist databases will incur a one-time administrative fee of $50 per complaint and are expected to resolve these issues themselves. In the event of a Spamhaus or Outblaze blacklist listing, an additional $550 administrative fee will be issued along with immediate termination. Should a contract be involved, the client must immediately pay the remainder of the balance owed between the current date and the end of the term per the original agreement.

Malicious intent to impede another person’s use of electronic mail services or news will result in the immediate termination of the offending VPS House account. Forging any message header, in part or whole, of any electronic transmission, originating or passing through the VPS House service is in violation of this AUP.

Bulk Email on Virtual Machine

Use of VPS House Virtual Machine services for the origination, relay, or support of bulk email is prohibited. Customers are permitted to send transactional emails and use the service for individual email accounts, but the service may not be used for sending commercial email, even if the customer has opted in to such emails. Sending marketing email in any sort of automated fashion is specifically prohibited.

Collection of Personal Data

Use of the VPS House service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.Use of the VPS House service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Fraud

Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right

Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

Distribution of Viruses

Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Inappropriate Use of Software

Use of software or any device that would facilitate a continued connection, i.e. pinging, while using VPS House services could result in suspension service.

Internet Relay Chat

IRC is allowed on VPS House’s network. If you are planning running an IRC server, please notify our staff at signup as these machines require special attention. As with any of our servers, illegal activity is not permitted on IRC, and VPS House will reserve the right to terminate accounts without refund if it appears such activity is being conducted. VPS House reserves the right to determine if or if not there is illegal activity being conducted in such an instance.

Pornographic Material

Adult content is allowed, contingent upon compliance with all U.S. regulations, as well as the regulations of the location of the customer’s residency. What sexual content is acceptable on our servers will remain at the sole discretion of VPS House, and no other parties.

Third Party Accountability

VPS House subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Appropriate Use Policy.

Use of Servers for Bandwidth Intensive Purposes

Using the server plans to host a content delivery network or content distribution network is not permitted without prior authorization. Using server plans to host applications that produce artificially high bandwidth usage patterns (including, but not limited to software such as SETI@Home and Folding@Home, digital currency mining, and public software mirrors is prohibited without the prior consent of VPS House. Please contact sales@vpshouse.pro before signing up. Failure to contact VPS House may result in your server being rate-limited or turned off.

Unmetered bandwidth services are intended for common website usage. Content distribution services such as CDN, tormenting, streaming, file sharing, VoIP services and other similar applications are excluded from unmetered bandwidth and as such will have 10 TB transfer included. VPS House, at its sole discretion, may choose to also reduce the service uplink to 100 Mbps in Lieu of a fixed bandwidth option.

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